Refund policy
Proposed terms, pending seller and payment-provider approval.
Before activation
The preorder is refundable before activation. To ask for a refund, contact support@prospectsocial.app, or request it from Paddle, our reseller and Merchant of Record, at paddle.net (opens in a new tab).
If the service is not activated in time
If we cannot activate the advertised service within 30 days of payment, we will issue a full refund.
How refunds are handled
- Refunds are handled by a person, not automatically.
- Refunds are issued through Paddle to the original payment method. When the money reaches you depends on the provider and your bank. [TYPICAL PROCESSING TIME]
After activation
[REFUND TERMS AFTER ACTIVATION — owner to decide]