Pre-launchThe product is not available yet. Preorders are not open yet.

Refund policy

Draft for owner review. This page has not been reviewed by the seller or a lawyer. It is not legal advice and not a statement of compliance. Bracketed items must be supplied and the whole page reviewed before preorders open.

Proposed terms, pending seller and payment-provider approval.

Before activation

The preorder is refundable before activation. To ask for a refund, contact support@prospectsocial.app, or request it from Paddle, our reseller and Merchant of Record, at paddle.net (opens in a new tab).

If the service is not activated in time

If we cannot activate the advertised service within 30 days of payment, we will issue a full refund.

How refunds are handled

  • Refunds are handled by a person, not automatically.
  • Refunds are issued through Paddle to the original payment method. When the money reaches you depends on the provider and your bank. [TYPICAL PROCESSING TIME]

After activation

[REFUND TERMS AFTER ACTIVATION — owner to decide]